Saltar apartados

FAQS

campo de fútbol

FAQs on the COVID-19 pandemic

This document is constantly updated and aims to answer all questions on the COVID-19 pandemic.

Check out our Latest News section and the websites of all activities offered by the Sports Service to keep abreast of the latest developments.

Of course, you can keep asking us through our enquiries mailbox and the email addresses specified in each section.

Thank you and kind regards.

 

CARDS, PASSES, ACTIVITIES AND BOOKINGS MADE  (last updated on 14/07/2020)

Email: s.esport@ua.es

How will I be compensated for the days of my sports card and/or monthly physical activity that I have not used due to the COVID-19 situation?

A VOUCHER has been generated to compensate you for the time period during which instructor-led physical activities were cancelled and for the days of your University Sports Card you could not use.

The time period covered by this VOUCHER is from the declaration of the state of emergency to 31 March (for instructor-led physical activities) and to 30 June (for the University Sports Card). If access to sports activities is not reactivated through the University Sports Card voucher by 30 June, another voucher will be issued for the new period.

You may use your voucher for a year upon purchase of any service or product offered by the Sports Service, provided that the amount is higher than the voucher. On your basket page, you will have to select the voucher (which will have a negative amount and show as a pending payment) and the service or product to be purchased. Once “Pay” is selected, you will be charged the difference between both amounts.

NOTE: Only available when using the KIOSK at the Sports Centre, not on the website.

If you wish, you can ask the Sports Service (s.esport@ua.es) to extend or activate your University Sports Card for the days not used as compensation, instead of the VOUCHER.

 

 

SUMMER SCHOOL (last updated on 17/06/2020)

Email: escola.estiu@ua.es

Will the Summer School take place this year?

The new call for applications for the 2020 Summer School has been published in the Official Journal of the University of Alicante (17/06/2020).

Following consultation with the Medical Service, due to the COVID-19 pandemic, the terms and conditions regulating the Summer School this academic year, published in the Official Journal of the University of Alicante of 18 February 2020, are no longer applicable. Please note, however, that for the time being the Cultural Week (to be held in September) and its registration period have not been cancelled.

Can I still apply for a place? Application period

Application deadline: 24 June.

Do I have to pay the registration fee?

As set out in the new terms and conditions, payments will be made only once the provisional lists have been published.

I need a signed certificate from my head of department, centre, service or unit, stating that I am working on the UA premises. How can I get it by electronic means?

The document will be signed electronically via UACloud-----e-Administration. Please refer to the user manual on document signing, available on the e-Administration website, for further information.

 

USE OF FACILITIES (last updated on 13/06/2020)

Email: instalaciones.deportes@ua.es

When will I be able to use the sports facilities?

UA sports facilities are gradually reopening.

All information on reopening is available on  this website .

Will there be capacity restrictions in place for sports facilities?

Yes. All information on reopening is available on  this website .

What safety and hygiene measures will be adopted for using sports facilities?

All measures required and those determined by the Medical Service.

University community members are aware of the analysis of the situation and the measures that all those on the UA premises must comply with.

 

PHYSICAL ACTIVITIES – SPORTS SCHOOLS (last updated on 20/05/2020)

Email: s.esport@ua.es

Will instructor-led physical activities and sports schools be offered in the 2020/2021 academic year?

Only time will tell. Activities and schools will be offered at a stage in which this is allowed and the university so decides. All relevant information will be published.

What safety and hygiene measures will be adopted in instructor-led physical activities and sports schools?

All measures required and those determined by the Medical Service.

University community members are aware of the analysis of the situation and the measures that all those on the UA premises must comply with.

 

TRAINING COURSES (last updated on 20/05/2020)

Email: s.esport@ua.es

I signed up and paid my registration fee for a training course that was cancelled before it started due to the COVID-19 outbreak. What can I do?

You have two options:

  1. Maintain your registration (a place will be reserved for you when the course is run in the future).
  2. Apply for a refund of the payment you made (no place will be reserved for you).

When will the scheduled training courses that were cancelled be run?

The courses are expected to take place in the first term of the 2020/2021 academic year. All relevant information will be published on the website.

 

FUNDING FOR ATHLETES (last updated on 16/06/2020)

Email: ofi.esport@ua.es

Is the funding for high-level athletes and students still in place?

Published the provisional list of admissions and exclusions  

Complaints and corrections must be made within 10 working days

 

TEAM TRAINING (last updated on 20/05/2020)

When will University of Alicante teams resume training?

In general, University of Alicante teams will resume regular training as soon as we can ensure compliance with all requirements to protect athletes’ health, in line with any requirements set by the relevant bodies.

 

UNIVERSITY COMPETITION (last updated on 20/05/2020)

Will there be university selection trials and competitions in the 2020/2021 season?

At the regional level, Valencia Region universities, considering all indications from the National Sports Council and any binding regulations, will jointly develop a competition calendar adapted to the current situation and context.

Therefore, once the format and calendar of the competition are determined, the selection and training process of university teams will start, adapted to the new context and in compliance with all binding regulations. All information will be published on the website.

At the national level, the National Sports Council will be the organiser of the Spanish University Championships in 2021. The Council will also determine the conditions, format and calendar.

In this case, the University of Alicante will comply with the terms and conditions set by the National Sports Council for the University Sports Championships 2021, in order to participate and compete in the event.

 

FEDERATED COMPETITION (last updated on 20/05/2020)

Will there be UA federated teams in the 2020/2021 season?

University of Alicante federated teams will comply with the terms and conditions set by the National Sports Council, all binding regulations, and any regulations and requirements set by each federation for the 2020/2021 season.

The University of Alicante’s intention is that all federated teams can resume their activity once everything is ready.

Moreover, we are waiting for each federation to send us indications for the 2020/2021 season.

 

UA LEAGUES (last updated on 20/05/2020)

What will happen with the UA leagues of the 2019/2020 academic year ?

The UA leagues of this academic year have been ended.

Will UA leagues take place in the 2020/2021 academic year ?

The University of Alicante will comply with the terms and conditions set by the relevant bodies in order to organise the UA leagues, adapted to the new context and in the format deemed more appropriate to continue our sports promotion efforts. All information will be published on the website.

 

SPORTS SERVICE


Universidad de Alicante
C/ Alicante, s/n
03690 - San Vicente del Raspeig
Alicante (Spain)

Tel: (+34) 96 590 37 39

Facebook: http://www.facebook.com/deporteenlaua

For further information: informacio@ua.es, and for enquiries on this web server: webmaster@ua.es

Carretera San Vicente del Raspeig s/n - 03690 San Vicente del Raspeig - Alicante - Tel. 96 590 3400 - Fax 96 590 3464