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FAQS

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FAQs on the COVID-19 pandemic

This document, constantly updated, aims to answer all these questions.

Check out our Latest News section and the websites of all activities offered by the Sports Service to keep abreast of the latest developments.

Of course, you can keep asking us through our enquiries mailbox and the email addresses specified in each section.

Thank you and kind regards.

 

CARD S, PASSES , ACTIVITIES AND BOOKINGS MADE  (last updated on 20/05/2020)

Email: s.esport@ua.es

How will I be compensated for the days of my sports card and/or monthly physical activity that I have not used due to the COVID-19 situation?

After the administrative situation is back to normal you will have a discount voucher available on your member profile, equal to the pro-rata amount for the days you did not use. You may use your voucher for a year upon purchase of any service or product offered by the Sports Service, provided that the amount is higher than the voucher. On your basket page, you will have to select the voucher (which will have a negative amount and show as a pending payment) and the service or product to be purchased. Once “Pay” is selected, you will be charged the difference between both amounts.

NOTE: Only available when using the KIOSK at the Sports Centre, not on the website.

 

SUMMER SCHOOL (last updated on 20/05/2020)

Email: escola.estiu@ua.es

Will the Summer School take place this year?

It is unlikely. The registration period has been suspended, like all other administrative periods. We will hopefully give a satisfactory answer to all once the suspension is lifted, always considering all matters related to UA staff’s return to onsite work and trying to implement work/family balance measures for staff who request them.

Can I still apply for a place at the Summer School?

Yes. The application period is suspended. As soon as the suspension is lifted, the remaining application period will be resumed and we will set the application deadline.

A notice will be published, also containing the model or procedure required.

Do I have to pay the registration fee for the Summer School?

No. As set out in the terms and conditions, payments must be made within 10 days from the date provisional lists are published.

 

USE OF FACILITIES (last updated on 20/05/2020)

Email: instalaciones.deportes@ua.es

When will I be able to use the sports facilities?

All sports facilities are currently closed as a preventive measure and will remain so until otherwise determined by the relevant authorities.

Will there be capacity restrictions in place for sports facilities?

Probably yes, but no information can be provided right now. The University of Alicante will decide on every facility and activity as we move into each new stage of the lockdown exit strategy. Information will be published where, as and when determined by the relevant authorities.

What safety and hygiene measures will be adopted for using sports facilities?

All measures required and those determined by the Medical Service.

University community members are aware of the analysis of the situation and the measures that all those on the UA premises must comply with.

 

PHYSICAL ACTIVITIES – SPORTS SCHOOLS (last updated on 20/05/2020)

Email: s.esport@ua.es

Will instructor-led physical activities and sports schools be offered in the 2020/2021 academic year?

Only time will tell. Activities and schools will be offered at a stage in which this is allowed and the university so decides. All relevant information will be published.

What safety and hygiene measures will be adopted in instructor-led physical activities and sports schools?

All measures required and those determined by the Medical Service.

University community members are aware of the analysis of the situation and the measures that all those on the UA premises must comply with.

 

TRAINING COURSES (last updated on 20/05/2020)

Email: s.esport@ua.es

I signed up and paid my registration fee for a training course that was cancelled before it started due to the COVID-19 outbreak. What can I do?

You have two options:

  1. Maintain your registration (a place will be reserved for you when the course is run in the future).
  2. Apply for a refund of the payment you made (no place will be reserved for you).

When will the scheduled training courses that were cancelled be run?

The courses are expected to take place in the first term of the 2020/2021 academic year. All relevant information will be published on the website.

 

FUNDING FOR ATHLETES (last updated on 28/05/2020)

Email: ofi.esport@ua.es

Is the funding scheme for high-level athletes still in place?

The application period resumes on 01/06/20 (Royal Decree 537/2020) and ends on 07/06/20.

From then on, the procedure will continue as set out in the terms and conditions.

 

TEAM TRAINING (last updated on 20/05/2020)

When will University of Alicante teams resume training?

In general, University of Alicante teams will resume regular training as soon as we can ensure compliance with all requirements to protect athletes’ health, in line with any requirements set by the relevant bodies.

 

UNIVERSITY COMPETITION (last updated on 20/05/2020)

Will there be university selection trials and competitions in the 2020/2021 season?

At the regional level, Valencia Region universities, considering all indications from the National Sports Council and any binding regulations, will jointly develop a competition calendar adapted to the current situation and context.

Therefore, once the format and calendar of the competition are determined, the selection and training process of university teams will start, adapted to the new context and in compliance with all binding regulations. All information will be published on the website.

At the national level, the National Sports Council will be the organiser of the Spanish University Championships in 2021. The Council will also determine the conditions, format and calendar.

In this case, the University of Alicante will comply with the terms and conditions set by the National Sports Council for the University Sports Championships 2021, in order to participate and compete in the event.

 

FEDERATED COMPETITION (last updated on 20/05/2020)

Will there be UA federated teams in the 2020/2021 season?

University of Alicante federated teams will comply with the terms and conditions set by the National Sports Council, all binding regulations, and any regulations and requirements set by each federation for the 2020/2021 season.

The University of Alicante’s intention is that all federated teams can resume their activity once everything is ready.

Moreover, we are waiting for each federation to send us indications for the 2020/2021 season.

 

UA LEAGUES (last updated on 20/05/2020)

W hat will happen with the UA leagues of the 2019/2020 academic year ?

The UA leagues of this academic year have been ended.

W ill UA leagues take place in the 2020/2021 academic year ?

The University of Alicante will comply with the terms and conditions set by the relevant bodies in order to organise the UA leagues, adapted to the new context and in the format deemed more appropriate to continue our sports promotion efforts. All information will be published on the website.

 

SPORTS SERVICE


Universidad de Alicante
C/ Alicante, s/n
03690 - San Vicente del Raspeig
Alicante (Spain)

Tel: (+34) 96 590 37 39

Facebook: http://www.facebook.com/deporteenlaua

For further information: informacio@ua.es, and for enquiries on this web server: webmaster@ua.es

Carretera San Vicente del Raspeig s/n - 03690 San Vicente del Raspeig - Alicante - Tel. 96 590 3400 - Fax 96 590 3464